Does your company have its own factory?
Yes, we own a factory that directly supplies all of our products. You are welcome to visit our factory anytime to see our production processes.
Can I order samples? How soon can I receive them?
Yes, both regular and customized samples are available. In-stock samples typically arrive within 1 week, while customized designs may take 2-3 weeks depending on complexity.
Can you accept OEM or ODM orders?
Yes, we offer both OEM and ODM services. Our professional design team will collaborate with you to provide a tailored solution based on your requirements.
What are your payment terms?
Our standard terms are a 30% T/T deposit before production, with the remaining 70% balance due prior to shipment.
How do you ensure the quality of your products?
Quality is our priority. Our factory is ISO9001 certified and has passed audits from major global retailers. We can provide testing samples to ensure the quality meets your standards.
Is the Titanium cutting board dishwasher safe?
Yes, our titanium cutting boards are non-porous, easy to clean, and fully dishwasher safe for your convenience.
ProChef Kitchen
